Adam Azoff
About Adam Azoff
Adam Azoff serves as the Global Head of Customer Success at Heimdal® in Tampa, Florida, a position he has held since 2023. He has extensive experience in customer success roles across various organizations, including Invicti Security and Huddle, and holds a Bachelor of Arts in Cultural Anthropology from the University of Arizona.
Work at Heimdal
Adam Azoff has been serving as the Global Head of Customer Success at Heimdal® since 2023. He is based in Tampa, Florida, United States. In this role, he oversees customer success initiatives and strategies, ensuring that clients receive optimal support and value from Heimdal's offerings.
Previous Experience in Customer Success
Before joining Heimdal®, Adam Azoff held several positions in customer success. He worked at Huddle as the Director of US Customer Success from 2019 to 2021. He also served at Invicti Security, where he held multiple roles including Manager of Customer Success (Public Sector) and Strategic Customer Success Manager and Team Lead (Public Sector) from 2021 to 2023. His experience includes managing a significant portfolio of clients and leading teams to enhance customer satisfaction.
Educational Background
Adam Azoff holds a Bachelor of Arts (B.A.) in Cultural Anthropology from the University of Arizona, where he studied from 2008 to 2011. He also earned a Master’s degree in Political Science, focusing on International Security and Diplomacy, from Tel Aviv University in 2013. His academic achievements include receiving the University of Arizona Scholar's Award in 2011.
Professional Development and Volunteer Work
Adam Azoff has a diverse professional background that includes volunteer work. He served as a TEFL Methodology Specialist with the Peace Corps in Ukraine from 2013 to 2014, where he focused on enhancing the capacity of educational institutions. Additionally, he volunteered as a Tutor and Case Manager at the African Refugee Development Center in Tel Aviv, Israel, from 2012 to 2013.
Project Management Experience
Adam Azoff has experience in project management, particularly in implementing Cloud SaaS solutions for government contractors. He worked with organizations such as BAE Systems and Tesla Government, focusing on projects in conflict zones including Ukraine, Iraq, and Syria. His role involved managing a book of business worth approximately $14 million in annual recurring revenue while leading the Public Sector Customer Success team at Invicti Security.