Alina Popa
About Alina Popa
Alina Popa is a Credit Controller at Heimdal Security, where she has worked since 2019, managing B2B accounts and expanding the company's market presence. She has a background in order management and transport planning, along with various qualifications in business training and languages.
Work at Heimdal Security
Alina Popa has been employed at Heimdal Security as a Credit Controller since 2019. In this role, she is responsible for maintaining a 95% renewal rate for 400 B2B accounts across the EMEA region. She plays a key role in the company's expansion into the Australian, French, and Spanish markets. Alina develops and maintains strong customer relationships by providing detailed information on cybersecurity requirements and their implications for IT infrastructure. Additionally, she conducts quarterly product training sessions for partners and leads internal automation projects from inception to completion.
Previous Experience
Before joining Heimdal Security, Alina Popa worked at Genpact as a Senior Order Management Specialist for the Iberia market from 2017 to 2019. Her career also includes a position at Michelin, where she served as a Senior Transport Planner for six months in 2019. This diverse experience has contributed to her expertise in managing customer accounts and understanding market dynamics.
Education and Professional Development
Alina Popa has a solid educational background, having studied at Universitatea „Dunărea de Jos” din Galați. She earned a Licență în Științe umaniste from 2011 to 2014 and later studied Limba și literatura engleză for one year from 2014 to 2015. Additionally, she has pursued professional development through Confident Business Training, where she studied life coaching and achieved accreditation in 2019. She also completed a program on overcoming depression and anxiety in 2020, further enhancing her skills.
Skills and Responsibilities
In her current role, Alina Popa engages in monthly forecasting activities to support strategic planning at Heimdal Security. She has undertaken business trips to France and Denmark to gain insights into work policies and enhance collaboration with channel partners. Her responsibilities also include leading internal automation projects and ensuring effective communication with clients regarding their cybersecurity needs.