Eleanor Williams, Msw
About Eleanor Williams, Msw
Eleanor Williams, MSW, serves as the Director of Engagement and Retention at Helio Health, Inc. in Syracuse, New York, bringing extensive experience in social services and human resources management.
Current Role at Helio Health
Eleanor Williams serves as the Director of Engagement and Retention at Helio Health, Inc. since 2023. In this role, she focuses on enhancing employee engagement and retention strategies within one of the fastest growing behavioral healthcare organizations in Central New York. Her responsibilities include utilizing her expertise in personnel management and employee development to foster a supportive work environment.
Professional Background
Eleanor Williams has extensive experience in the human services sector, particularly with the Department of Social Services and the Department of Children and Family Services in Onondaga County, New York. She worked as a Social Service Examiner from 2010 to 2016 and later as a Caseworker in the Department of Children and Family Services from 2016 to 2022. Additionally, she held positions at Loretto, including Employee Coach and New Employee Experience Manager in 2023.
Education and Expertise
Eleanor Williams holds a Master of Social Work (MSW) from the David B. Falk College of Sport & Human Dynamics at Syracuse University, where she studied from 2020 to 2024. She also earned a Bachelor of Science in Business Administration with a concentration in Marketing Management from the Martin J. Whitman School of Management at Syracuse University, completing her degree from 1998 to 2002. Her educational background supports her expertise in human services and personnel management.
Experience in Human Services
Eleanor Williams has a deep understanding of the complexities and challenges within the human services sector. Her roles at Onondaga County and Loretto have equipped her with valuable insights into employee development and the operational needs of social services. This experience informs her current strategies for engagement and retention at Helio Health.