Cecily Thistlethwayte
About Cecily Thistlethwayte
Cecily Thistlethwayte is a Senior Customer Support professional with extensive experience in customer service and account management across various companies. She has worked at HeliosX Group and India Jane (Interiors) Ltd, among others, and holds a 12 Week Certificate from Ballymaloe Cookery School.
Current Role at HeliosX Group
Cecily Thistlethwayte currently serves as Senior Customer Support at HeliosX Group, specifically for Dermatica and MedExpress. She has held this position since 2021 and has accumulated three years of experience in this role. Her responsibilities include managing customer inquiries and ensuring high levels of customer satisfaction.
Previous Experience at HeliosX Group
Before her current role, Cecily worked at HeliosX Group as a Customer Support representative from 2020 to 2021. During her nine-month tenure in London, she developed skills in customer service and support, contributing to the overall efficiency of the team.
Career at India Jane (Interiors) Ltd
Cecily Thistlethwayte has a significant history with India Jane (Interiors) Ltd, where she held multiple roles. She started as a Sales Assistant from 2012 to 2013 for eight months, then transitioned to a Trade Sales Executive from 2013 to 2015 for two years. Following that, she served as National Accounts Manager from 2016 to 2017 for one year.
Education and Training
Cecily studied at Uppingham, where she completed her A Levels from 2008 to 2010. She furthered her education at Ballymaloe Cookery School, earning a 12 Week Certificate in 2017 after an 11-month program. This diverse educational background supports her professional roles in customer support and account management.
Experience at The White Company and Vodafone
Cecily worked as a B2B Account Manager at The White Company from 2015 to 2016 for nine months. Additionally, she gained experience at Vodafone as a Business Customer Services representative from 2010 to 2012 for two years. These roles have contributed to her expertise in customer relations and account management.