Sabrina Pedrocchi
About Sabrina Pedrocchi
Sabrina Pedrocchi serves as the Quality and Learning Success Manager at HeliosX Group, where she has worked since 2020. She has a diverse background in customer service and hospitality, with previous roles at Booking.com and NH Hotel Group, and holds certifications in nutrition and business English.
Work at HeliosX Group
Sabrina Pedrocchi has been serving as the Quality and Learning Success Manager at HeliosX Group since 2020. In this role, she focuses on enhancing quality standards and learning initiatives within the organization. HeliosX Group operates in the healthcare sector, specifically through its brands Dermatica and MedExpress, which provide innovative solutions for skin care and health management. Sabrina's position is based in London, England, where she has contributed to the company's growth and success for four years.
Previous Employment Experience
Before joining HeliosX Group, Sabrina Pedrocchi held various positions that contributed to her professional development. She worked at HARE AND TORTOISE EVENTS LTD as a waitress from 2013 to 2014. Following this, she joined Booking.com, where she served as a Customer Service Guest Specialist from 2017 to 2018 in Lille Area, France, and then as a Customer Service Specialist from 2018 to 2020 in London, United Kingdom. Additionally, she worked as a receptionist at NH Hotel Group for two months in 2016 in Orio Al Serio, Lombardia, Italy.
Education and Expertise
Sabrina Pedrocchi has a solid educational background that supports her career in quality management and customer service. She studied at Liceo Scientifico, where she achieved a diploma in Science from 2007 to 2012. Following this, she obtained a certificate in Business English from Atena s.p.a in 2013. Sabrina furthered her education by studying as a diet specialist and Nutrition Advisor at AFN, where she completed a level 5 program and received a certificate from 2019 to 2020.