Victoria Farmer
About Victoria Farmer
Victoria Farmer serves as the Head of Digital Customer Operations at HeliosX Group, a position she has held since 2022. She has a diverse background in finance and operations, with previous roles at Mous, HeliosX Group, and PwC.
Current Role at HeliosX Group
Victoria Farmer serves as the Head of Digital Customer Operations at HeliosX Group. She has held this position since 2022, contributing to the company's digital strategy and customer engagement initiatives. Her role focuses on enhancing customer experiences through digital channels, ensuring operational efficiency, and driving customer satisfaction.
Previous Experience at HeliosX Group
Prior to her current role, Victoria Farmer worked at HeliosX Group as Head of Operations from 2021 to 2022. In this capacity, she oversaw various operational functions, ensuring that the company's processes aligned with its strategic goals. Her experience in this role laid the groundwork for her subsequent focus on digital customer operations.
Career Background at Mous
Victoria Farmer has extensive experience at Mous, where she held multiple finance-related positions. She served as Finance Manager from 2018 to 2020, and later as Head of Finance for a brief period in 2019. Additionally, she worked as Senior Finance Manager from 2019 to 2020, where she was responsible for managing financial operations and reporting.
Professional Experience at PwC
Victoria Farmer began her career at PwC, where she worked for five years from 2011 to 2016. She held the position of Senior Associate and later progressed to Manager from 2016 to 2018. During her tenure, she gained significant experience in audit and advisory services, contributing to various client projects in London.
Educational Background
Victoria Farmer studied at the University of Nottingham, where she earned a Bachelor's Degree in Economics from 2007 to 2010 and a Postgraduate Diploma in Economics and Finance from 2010 to 2011. She also completed her high school education at Tonbridge Grammar from 1999 to 2006. Additionally, she achieved the Chartered Accountant (ACA) designation from the Institute of Chartered Accountants in England and Wales between 2011 and 2014.