William Hull
About William Hull
William Hull serves as the Head of CRM at HeliosX Group, bringing extensive experience from previous roles including Global Head of CRM at Bitpanda and Interim CMO at Greater Change.
Work at HeliosX Group
William Hull serves as the Head of CRM at HeliosX Group, a position he has held since 2023. His role involves overseeing customer relationship management strategies to enhance customer engagement and retention. Based in London, Hull contributes to the company's objectives by implementing effective CRM practices that align with business goals.
Previous Experience at Bitpanda
Before joining HeliosX Group, William Hull worked at Bitpanda as the Global Head of CRM and Referral from 2022 to 2023. In this role, he focused on developing and managing customer relationship initiatives and referral programs to drive user acquisition and engagement. His tenure at Bitpanda lasted for nine months and took place in London.
Professional Background in CRM
William Hull has extensive experience in customer relationship management. He was the Head of CRM and Community at Bulb from 2015 to 2021, where he managed CRM strategies and community engagement efforts. Additionally, he held the position of Head of CRM and Retention at Pasta Evangelists for seven months in 2021-2022, further solidifying his expertise in the field.
Education and Expertise
William Hull studied General Engineering at Durham University. His educational background provides a foundation for his analytical skills and problem-solving abilities, which are essential in his roles within CRM and marketing. This academic experience complements his professional journey in various customer-focused positions.
Career Progression in Community Management
Hull began his career in community management at giffgaff, where he served as Community Coordinator from 2012 to 2013 and later as Community Manager from 2013 to 2015. These roles allowed him to develop skills in community engagement and customer interaction, which have been integral to his subsequent positions in CRM.