Avi Bhatia
About Avi Bhatia
Avi Bhatia serves as the AVP of Operations & Client Management at Helloverify, where he has worked since 2014. With a background in technical support and team leadership, he has extensive experience in managing business operations and client services across various sectors in India.
Work at Helloverify
Avi Bhatia serves as the Assistant Vice President of Operations and Client Management at Helloverify, formerly known as ONICRA Credit Info Ltd. He has held this position since 2014, contributing to the company for a decade. In this role, he is responsible for managing, expanding, innovating, optimizing, and executing end-to-end operations and client services. His focus is on national and international clients within the background verification and employee due diligence sector.
Previous Experience at IGATE
Prior to his current role, Avi Bhatia worked at IGATE as a Senior Team Lead from 2008 to 2014. During his six years at the company, he operated in Mumbai, Maharashtra, India. His responsibilities included overseeing teams and ensuring effective project delivery in a competitive environment, contributing to the organization's operational success.
Early Career at Convergys Intelligent Contact
Avi Bhatia began his career at Convergys Intelligent Contact, where he worked as a Technical Support Officer from 2006 to 2008. This two-year role in the Mumbai area provided him with foundational experience in technical support within the service sector.
Education and Expertise
Avi Bhatia holds a Bachelor of Arts in English from Nagpur University, which he completed from 2001 to 2003. He furthered his education by obtaining a Master of Arts (M.A.) from the same university between 2003 and 2005. His academic background complements his extensive expertise in process management, revenue management, project delivery, quality management, audits, client relationship management, and resource management.
Industry Recognition
Avi Bhatia has been recognized and appreciated by industry leaders for his contributions and efforts in both past and present roles. His credible history of strategizing, managing, and executing the complete life-cycle of business operations has established him as a respected professional in the information technology and service sectors.