Alexander Tereshchenko
About Alexander Tereshchenko
Alexander Tereshchenko serves as the COO and Co-Founder of Helpware, where he has worked since 2015. He has a strong background in operations and finance, having held various roles in the banking sector prior to his current position.
Current Role at Helpware
Alexander Tereshchenko serves as the Chief Operating Officer and Co-Founder at Helpware since 2015. In this role, he leads a global team focused on execution excellence and delivering industry-leading service. He has been instrumental in the company's strategy to expand its operations by adding new delivery centers in various geographies, significantly enhancing Helpware's global footprint.
Previous Experience in Finance and Banking
Before joining Helpware, Alexander held several positions in the finance and banking sectors. He worked as a Finance Controller at Adility Inc. for two months in 2015. Prior to that, he served as an Economist in the Credit Department for Corporate Clients at PJSC 'BANK CLEARING HOUSE' from 2011 to 2012 and as an Expert in Project Structuring at OTP Bank from 2012 to 2015. His experience also includes roles at UkrSibbank and as an Economist of the department of client accounts at PJSC 'BANK CLEARING HOUSE'.
Educational Background in Economics and Banking
Alexander Tereshchenko studied at Taras Shevchenko National University of Kyiv, where he earned a Master's degree in Economics with a focus on Banking from 2006 to 2012. He also attended Liceum Podil #100, where he completed his secondary education. His academic background has provided him with a solid foundation in finance and operations.
Leadership and Employee Development
In his role at Helpware, Alexander advocates for the continuous development of employees, emphasizing the importance of providing opportunities for growth and success. He focuses on innovating and improving processes to maintain a competitive edge in the Business Process Outsourcing (BPO) industry. His leadership style includes acting as a point of escalation for operational issues and ensuring effective service delivery.
Involvement in Industry Recognition and Projects
Alexander has participated in the Global Business Awards Gala, highlighting his engagement with industry standards and recognition. He has been involved in projects at all levels of Service Delivery and Account Management, contributing to Helpware's reputation for excellence in client relationship management strategies.