Dessi Boyadjieva
About Dessi Boyadjieva
Dessi Boyadjieva is a Senior Executive Administrator with extensive experience in service management across various sectors, including healthcare and retail. She has held key positions at Conduent, Faneuil Inc, and Amazon, demonstrating a strong focus on service level management and cost control.
Work at Helpware
Dessi Boyadjieva currently holds the position of Senior Executive Administrator at Helpware, where she has been employed since 2020. In this role, she is responsible for overseeing administrative functions and ensuring efficient operations within the organization. Her experience in various service sectors contributes to her effectiveness in this position.
Previous Experience at Conduent
Prior to her role at Helpware, Dessi Boyadjieva worked at Conduent as the BPO Services: Healthcare Services Delivery Leader from 2014 to 2019. During her five years at Conduent, she focused on healthcare services, managing delivery operations and enhancing service quality within the organization.
Experience at Faneuil Inc
Dessi Boyadjieva served as the Corporate Travel and Expense Administrator at Faneuil Inc from 2019 to 2020. In this capacity, she managed corporate travel arrangements and expense reporting, ensuring compliance with company policies and optimizing travel-related expenditures.
Background in Logistics at Amazon
Before her tenure at Conduent, Dessi Boyadjieva worked at Amazon as a Logistics Coordinator for Retail Field Services & Distribution from 2007 to 2014. Her seven years in this role involved coordinating logistics operations, which provided her with a strong foundation in supply chain management.
Education and Expertise
Dessi Boyadjieva studied at the University of Veliko Tarnovo in Bulgaria. She has developed expertise in service level management and execution, as well as cost control. Her diverse background in service verticals, including healthcare and retail, enables her to drive optimal results in service delivery.