Jeremy Ogle
About Jeremy Ogle
Jeremy Ogle serves as the Senior Vice President of CX Consulting at Helpware, focusing on enhancing customer experiences. With a background in healthcare solutions and a degree in Criminal Justice, he has held various leadership roles across multiple companies since the late 1990s.
Current Role at Helpware
Jeremy Ogle serves as the Senior Vice President of CX Consulting at Helpware, a position he has held since 2021. Based in San Jose, California, he focuses on enhancing customer experience strategies for various businesses. His role involves creating personalized, predictive, and effortless customer experiences aimed at attracting and retaining clients.
Previous Experience in Healthcare Solutions
Before joining Helpware, Jeremy Ogle held significant roles in the healthcare sector. He worked at BroadPath Healthcare Solutions as Senior Vice President of Healthcare Solutions from 2014 to 2018. He also served as Vice President of Healthcare Solutions at the same company for a brief period in 2014. His earlier experience includes working as an Account Executive in Healthcare at Xerox Services from 2010 to 2014.
Education and Academic Background
Jeremy Ogle earned a Bachelor of Science degree in Criminal Justice from Eastern Kentucky University, where he studied from 1992 to 1997. He also attended Hancock County High School, graduating in 1992. His academic background has contributed to his analytical skills in customer experience consulting.
Board Membership and Community Involvement
Jeremy Ogle served on the Board of Advisors for the Disruptive Leadership Program at Stetson University from 2020 to 2021. This role involved providing guidance and insights to help shape the program's direction and impact. He has also been a member of RevGenius since 2021, engaging with a community focused on revenue growth and customer experience.
Career Progression and Diverse Roles
Throughout his career, Jeremy Ogle has held various positions across different industries. He worked as an Area Manager at Amazon.com from 2001 to 2005 and as an Account Manager at Yazaki North America from 2005 to 2010. Earlier in his career, he held multiple roles at Circuit City from 1998 to 2000. His diverse experience has equipped him with a broad perspective on customer engagement.