Jesus Rangel
About Jesus Rangel
Jesus Rangel serves as the Service Team Lead at Helpware, where he has worked since 2020. He has extensive experience in customer service and translation, having held various roles at companies such as TeleTech, Tata Consultancy Services, and HP.
Work at Helpware
Jesus Rangel has been employed at Helpware since 2020, where he serves as a Service Team Lead. In this role, he oversees service operations and manages a team to ensure high-quality customer service delivery. His tenure at Helpware has contributed to the company's commitment to providing effective customer support solutions.
Previous Experience in Customer Service
Before joining Helpware, Jesus Rangel worked at Tata Consultancy Services from 2015 to 2019 as a Customer Service Associate. His experience in customer service began earlier when he worked at TeleTech in 2008 for 10 months. Additionally, he held a position as an Enterprise Account Manager at HP for 7 months in 2010, further enhancing his skills in client relations and support.
Translation and Interpretation Background
Jesus Rangel has experience in translation and interpretation, having worked at Language Services Associates from 2012 to 2013 as a Translator/Interpreter for English and Spanish. This role involved facilitating communication between English and Spanish speakers, showcasing his bilingual capabilities and understanding of cultural nuances.
Education and Expertise
Jesus Rangel studied at Universidad de Guadalajara, where he pursued a degree in Derecho, achieving a Licenciatura from 2011 to 2015. His educational background provides him with a foundation in legal principles, which may inform his approach to customer service and team leadership.