Juan Ramón Ibarra Cazares
About Juan Ramón Ibarra Cazares
Juan Ramón Ibarra Cazares serves as the Customer Service Team Lead at Helpware, where he has worked since 2021. He has a diverse background in customer service and financial roles, and he is currently pursuing a degree in business administration at Universidad Tecmilenio.
Current Role at Helpware
Juan Ramón Ibarra Cazares currently serves as a Customer Service Team Lead at Helpware. He has held this position since 2021 and has accumulated three years of experience in this role. His responsibilities include overseeing customer service operations and ensuring high-quality service delivery.
Previous Experience in Customer Service
Prior to his current role, Juan Ramón worked as a Customer Service Representative at Helpware for six months in 2021. He also gained experience at Amazon, where he worked as a Customer Service Representative for two months in 2017. Additionally, he held a position as a Bilingual Customer Service Representative at Teleperformance from 2016 to 2017 for one year.
Experience in Financial Services
Juan Ramón worked at Hewlett Packard Enterprise as a Financial Services Representative for three months in 2021. This role involved providing support in financial operations and customer inquiries related to financial services.
Background in Operations and Analysis
From 2018 to 2021, Juan Ramón was employed at HP as a Returns and Remarketing Operational Analyst. In this role, he focused on operational processes related to returns and remarketing strategies, contributing to the efficiency of the organization's operations.
Educational Background
Juan Ramón is currently studying at Universidad Tecmilenio, pursuing a degree in Administración y gestión de empresas, general, which he began in 2017. He previously studied at Universidad Autónoma de Guadalajara, where he achieved a degree in Terapia Física from 2009 to 2012.