Judy Ann Loise Ortega
About Judy Ann Loise Ortega
Judy Ann Loise Ortega is a Leadership and Development Manager with extensive experience in training, marketing, and process improvement. She holds multiple certifications and degrees, including a Six Sigma Black Belt and a post-graduate diploma in Translation and Interpretation.
Work at Helpware
Judy Ann Loise Ortega currently serves as the Leadership and Development Manager at Helpware. She has held this position since 2024, contributing to the company's focus on enhancing leadership capabilities and employee development. Her role involves implementing strategies that foster a culture of continuous improvement and professional growth within the organization.
Previous Experience in Corporate Training
Prior to her current role, Judy worked at Fusion BPO Services as a Corporate Trainer (Process) from 2019 to 2022. In this position, she focused on developing training programs that improved employee performance and operational efficiency. Her experience in this role laid the groundwork for her subsequent positions in leadership and development.
Education and Expertise
Judy holds a Post-graduate Diploma in Translation and Interpretation from Concordia International University, where she studied Comparative Literature. She also earned a Bachelor of Science in Real Estate Management from the University of San Carlos and a Bachelor of Science in Business Administration with a focus on Marketing Management from the University of San Jose-Recoletos. Additionally, she possesses various certifications, including a Six Sigma Black Belt Certification, a TESOL Accredited Graduate Course Certification, and a Scrum Foundation Professional Certificate.
Achievements in Process Improvement
During her tenure at Accenture as a Senior Instructor Analyst from 2022 to 2024, Judy successfully collaborated with cross-functional teams to enhance the performance of the AI Operations Center. Her work involved identifying areas for improvement and optimizing processes, showcasing her expertise in quality management and process improvement.
Digital Marketing and Sales Experience
Judy's professional background includes experience in digital marketing and sales. She worked as a Web Marketing Specialist at IONOS from 2015 to 2018 and as a Sales and Marketing Associate at Blazing Saddles Bike Rentals and Tours from 2018 to 2020. These roles provided her with a solid foundation in marketing strategies and customer engagement.