Maryna Bronchuk
About Maryna Bronchuk
Maryna Bronchuk is a Customer Support Agent at Helpware, specializing in German and English, with four years of experience in remote work. She holds a Bachelor's degree from Zhytomyr Ivan Franko State University and a Master's degree from Rivne State Humanitarian University, and she is known for her adaptability and friendly demeanor.
Work at Helpware
Maryna Bronchuk has been employed at Helpware as a Customer Support Agent since 2020. In this role, she provides support in both German and English, catering to a diverse clientele. Her position is remote, allowing her to work from Ukraine. Over her four years at Helpware, she has developed skills that enhance customer satisfaction and streamline communication.
Education and Expertise
Maryna Bronchuk holds a Bachelor's degree in German language and literature from Zhytomyr Ivan Franko State University, where she studied from 2010 to 2014. She furthered her education at Rivne State Humanitarian University, obtaining a Master's degree in the same field. This academic background equips her with a strong foundation in language instruction and communication.
Background
Maryna Bronchuk has a background in education, specifically in teaching German language and literature. Her educational journey included both a Bachelor's and a Master's degree, which provided her with in-depth knowledge of the language. This background supports her current role in customer support, where effective communication is essential.
Professional Skills
Maryna demonstrates a strong ability to adapt quickly to new professional areas, which is crucial in the dynamic field of customer support. She exhibits a high level of stress resistance and flexibility in her work assignments, allowing her to handle various customer inquiries effectively. Her friendly and open-minded personality enhances her interactions with customers, fostering a positive experience.