Nick Mannella
About Nick Mannella
Nick Mannella serves as the Chief Revenue Officer at Helpware, where he has worked since February 2020. He has extensive experience in business development and revenue expansion across various sectors, including healthcare and business process outsourcing.
Work at Helpware
Nick Mannella has served as the Chief Revenue Officer at Helpware since February 2020. In this role, he focuses on driving revenue growth and expanding the company's market presence. His responsibilities include developing strategies to renew existing client relationships and acquire new clients, particularly in sectors such as Healthcare Payer, Provider, Pharma, Life Sciences, and Government Healthcare. His leadership aims to enhance Helpware's offerings in Business Process Outsourcing Services.
Previous Experience at Faneuil Inc
Before joining Helpware, Nick Mannella held the position of Chief Revenue Officer at Faneuil Inc from 2017 to 2020. During his tenure in Hampton, VA, he was responsible for overseeing revenue generation strategies and fostering client relationships. His experience at Faneuil contributed to his expertise in the Business Process Outsourcing sector.
Career at Xerox
Nick Mannella worked at Xerox in various senior leadership roles from 2013 to 2020. He served as Senior Vice President of Business Development for different sectors, including Healthcare Payer, Retail, Travel, Legal, and Learning. His roles involved developing business strategies and expanding client engagement in the Lexington, Kentucky Area. His extensive experience at Xerox equipped him with valuable insights into business development and client relationship management.
Education and Expertise
Nick Mannella earned a Bachelor's degree in Health Care, Business, and Communication from Ohio University, where he studied from 1998 to 2002. He also completed his high school education at Dublin, achieving a High School Diploma from 1995 to 1998. His educational background supports his specialization in Business Process Outsourcing Services, including Customer Care, Consumer Engagement, and Transaction/Claims Processing.
Background in Sales and Account Management
Nick Mannella has a solid foundation in sales and account management, having worked at FedEx Services as a Field Account Executive and Sr Account Executive Inside Sales between 2003 and 2007. His experience in these roles contributed to his skills in client acquisition and relationship management, which are essential in his current position as Chief Revenue Officer.