Priscilla Chávez Moyo
About Priscilla Chávez Moyo
Priscilla Chávez Moyo is a recruiter and Learning and Development Officer at Helpware, where she has worked since 2021. She has a background in customer service and training, with previous roles at Teleperformance and a focus on psychology in her studies.
Work at Helpware
Priscilla Chávez Moyo has been employed at Helpware since 2020. She initially served as a Customer Champion for six months before transitioning to a Learning and Development Officer in 2021. In this role, she has focused on enhancing employee training and development initiatives. In 2022, she expanded her responsibilities to include recruitment, where she has been actively involved for two years. Her dual roles at Helpware demonstrate her commitment to both employee growth and talent acquisition.
Education and Expertise
Priscilla is currently pursuing a degree in Psychology at Universidad Tecnológica de México, where she has been studying since 2020. She has achieved a Licenciatura, reflecting her dedication to her educational pursuits. Prior to this, she completed her High School Diploma at Universidad del Valle de México from 2014 to 2017. Her educational background supports her roles in recruitment and learning and development, providing her with insights into human behavior and effective training methodologies.
Background in Customer Service
Priscilla has a solid foundation in customer service, having worked at Teleperformance in various capacities. She began her career as a Customer Service Agent in 2017, where she worked for seven months. She then progressed to a Call Center Trainer from 2017 to 2019, gaining valuable experience in training and development. This background has equipped her with skills that are applicable to her current roles at Helpware, particularly in understanding employee needs and enhancing customer interactions.
Recruitment Experience
In her role as a Recruiter at Helpware, Priscilla Chávez Moyo has been actively involved in identifying and attracting talent since 2022. Her experience in recruitment complements her background in learning and development, allowing her to effectively assess candidates' potential and fit within the organization. This dual expertise enhances her ability to contribute to Helpware's growth by ensuring that the right talent is onboarded and supported through effective training programs.