Shannon Junel Jimenea

Shannon Junel Jimenea

Learning And Development Officer @ Helpware

About Shannon Junel Jimenea

Shannon Junel Jimenea serves as a Learning and Development Officer at Helpware in the Philippines, where she has worked since 2020. She holds a Bachelor's degree in Psychology and a Master's degree in Psychology, and has experience in training and recruitment across various organizations.

Work at Helpware

Shannon Junel Jimenea has been serving as a Learning and Development Officer at Helpware since 2020. In this role, she focuses on enhancing employee skills and fostering a culture of continuous learning within the organization. Her responsibilities include designing training programs and facilitating workshops that align with the company’s objectives. Over the past four years, she has contributed to the development of various learning initiatives aimed at improving employee performance and engagement.

Education and Expertise

Shannon holds a Bachelor’s Degree in Psychology from the University of St. LaSalle, which she completed from 2012 to 2016. She furthered her education by obtaining a Master’s degree in Psychology from the University of the Philippines between 2017 and 2019. Additionally, she earned a Bachelor’s Degree in Accountancy from the University of the Philippines from 2010 to 2012. Her educational background provides her with a strong foundation in human behavior and organizational dynamics, which informs her work in learning and development.

Professional Background

Prior to her current position at Helpware, Shannon held various roles in the human resources field. She worked at EXL as a Training Senior Executive from 2018 to 2020, where she was involved in training administration and development. Before that, she served as a Training Admin at EXL from 2016 to 2018. Shannon also gained experience as a Technical Recruiter at Nezda Technologies Inc. in 2016 and completed an internship at TeleTech in 2015. These roles have equipped her with diverse skills in training, recruitment, and employee development.

Interests and Personal Traits

Shannon possesses a keen curiosity that drives her to engage with intelligent and creative individuals. She has a strong interest in science, philosophy, and various hypotheses, which fuels her continuous learning. Her personality reflects a unique blend of introverted and extroverted traits, allowing her to engage in deep introspection while also building effective relationships. She believes in maintaining the right attitude to manage and embrace learning opportunities, which is essential in her role as a Learning and Development Officer.

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