Shoko Nikami
About Shoko Nikami
Shoko Nikami serves as the Country Manager at HER Social App and has worked as a Customer Service Specialist at Quoine since 2021. With a diverse background in customer success, marketing, and human resources, she has gained extensive experience in various roles within the technology and finance sectors in Tokyo, Japan.
Current Role at HER
Shoko Nikami serves as the Country Manager at HER Social App, a position she has held since 2021 in Tokyo, Japan. In this role, she oversees operations and strategic initiatives to enhance user engagement and growth within the platform. Her responsibilities include managing local teams and ensuring that the app meets the needs of its users in the region.
Experience at Quoine
Since 2021, Shoko Nikami has worked as a Customer Service Specialist at Quoine, contributing to the company's customer success efforts. Her role involves addressing customer inquiries, resolving issues, and ensuring a positive experience for users of the platform. This position has allowed her to leverage her skills in customer relations and support.
Previous Employment at bitFlyer
Shoko Nikami has held multiple positions at bitFlyer, including a brief tenure in the Office of the President in 2019, where she worked for three months. Additionally, she served in General Affairs for five months during the same year. Her roles at bitFlyer provided her with insights into the operational aspects of a leading cryptocurrency exchange.
Background in Human Resources and PR
Shoko Nikami has a diverse background that includes experience in Human Resources and Public Relations. She worked as an Investigator and PR at Basset Inc. from 2019 to 2020 for five months. Additionally, she completed an internship in Human Resources at Framgia Inc. in 2018 for one month. These experiences have equipped her with skills in communication and organizational management.
Education and Certifications
Shoko Nikami holds a Bachelor's degree in English from Sophia University, where she studied from 2015 to 2019. She also earned a Bachelor's degree in Business from ESSCA Ecole de Management in 2018. Furthermore, she possesses a Class-1 Sales Representative Certification for Crypto, demonstrating her proficiency in the cryptocurrency sector.