Rafael Mazella
About Rafael Mazella
Rafael Mazella is a Water Mitigation Technician and Claims Adjuster with extensive experience in emergency repairs and restoration. He has a background in martial arts instruction and has received positive recognition for his service following Hurricane Florence.
Work at Heritage Property & Casualty Insurance
Rafael Mazella has been employed at Heritage Property & Casualty Insurance since 2018, serving as a Water Mitigation Technician and Claims Adjuster. In this role, he is responsible for assessing water damage claims and coordinating the necessary mitigation efforts. His work involves helping clients navigate the claims process and ensuring timely restoration services. Rafael has received numerous 5 Star Google reviews, highlighting his commitment to providing exceptional service, particularly following Hurricane Florence.
Education and Expertise
Rafael Mazella pursued his education at Broward College, where he earned an Associate of Arts degree from 2016 to 2019 and a Bachelor of Applied Science degree from 2019 to 2022. Prior to this, he studied at Estácio from 2004 to 2008. His educational background equips him with a solid foundation in applied sciences, enhancing his skills in water mitigation and claims adjustment.
Background in Martial Arts Instruction
Before transitioning to the insurance industry, Rafael Mazella worked as a Kickboxing Instructor at Premier Martial Arts International in Pembroke Pines, Florida, from 2011 to 2014. This experience allowed him to develop strong communication and leadership skills, which are beneficial in his current role in claims adjustment and customer service.
Involvement in Hurricane Florence Response
Rafael Mazella played an active role in the response to Hurricane Florence, participating in a convoy to North Carolina to assist with recovery efforts. His involvement included helping with emergency repairs and restoration services, demonstrating his commitment to supporting communities in crisis.