Shannon J. Ludlow, Cpcu, MBA, AI C
About Shannon J. Ludlow, Cpcu, MBA, AI C
Shannon J. Ludlow is the General Manager of the Managed Repair Division at Heritage Property & Casualty Insurance, where he has worked since 2016. With over 19 years of experience in construction and homeowner's insurance, he has held various roles in the industry, including senior positions at People's Trust Insurance Company.
Current Role at Heritage Property & Casualty Insurance
Shannon J. Ludlow serves as the General Manager of the Managed Repair Division at Heritage Property & Casualty Insurance. In this role, which she has held since 2016, she oversees all operations of the Managed Repair Division. This division focuses on providing integrated emergency response and reconstruction services, ensuring efficient claims management and customer satisfaction.
Previous Experience at People's Trust Insurance Company
Shannon J. Ludlow has significant experience at People's Trust Insurance Company, where she worked from 2008 to 2016. Initially, she served as a Senior Claims Adjuster for five years, followed by roles as Claims Supervisor and Claims Manager. She played a key role in the establishment of People's Trust Insurance, contributing to its Managed Repair model.
Education and Professional Designations
Shannon J. Ludlow holds a Bachelor of Science in Finance from the University of North Carolina Wilmington, where she studied from 2000 to 2003. She furthered her education at the University of Florida, earning an Executive MBA in Business Administration, Management, and Operations from 2017 to 2019. Additionally, she obtained the Chartered Property Casualty Underwriter (CPCU) designation in 2013 and the Associate in Claims (AIC) designation in 2014.
Career Background in Construction and Insurance
With over 19 years of experience in construction and homeowner's insurance, Shannon J. Ludlow has developed a distinguished career in these sectors. Prior to her roles in insurance, she worked as a Project Manager at Toll Brothers from 2005 to 2008, where she gained valuable insights into construction management.