Eeshan Rairkar
About Eeshan Rairkar
Eeshan Rairkar serves as the Senior Vice President of Technical Customer Operations at Hevo Data, a position he has held since 2024. He has extensive experience in customer support and success, having previously held leadership roles at Software AG and BrightEdge.
Work at Hevo
Eeshan Rairkar serves as the Senior Vice President of Technical Customer Operations at Hevo Data. He has held this position since 2024, contributing to the company's operations in the United States. His role involves overseeing technical customer support and ensuring effective customer engagement strategies.
Previous Experience at Software AG
Prior to joining Hevo Data, Eeshan Rairkar worked at Software AG for eight years, from 2007 to 2015. He held the position of Vice President of Global Support and Customer Success, where he focused on enhancing customer satisfaction and support services. He later served as Vice President of Global Alliances and Channels from 2015 to 2020, managing strategic partnerships and alliances.
Experience at BrightEdge
Eeshan Rairkar worked at BrightEdge from 2021 to 2024 as Vice President and General Manager of Support, Go to Market, and Solution Consulting. In this role, he was responsible for leading support operations and developing market strategies to enhance customer engagement and service delivery.
Educational Background
Eeshan Rairkar has a diverse educational background. He earned a Master of Business Administration (MBA) from the University of California, Berkeley, Haas School of Business, from 2006 to 2009. He also holds a Master of Science (MS) in Engineering from Louisiana Tech University, which he completed from 1997 to 1999. Additionally, he received a Bachelor of Engineering (BE) from the Maharashtra Institute of Technology, studying from 1991 to 1995.
Partnership Development and Client Management
Eeshan Rairkar has a proven track record in developing partnerships with major companies, including Adobe, Microsoft, Google, Coupa, and AWS. He specializes in managing C-level relationships with strategic clients and oversees all aspects of the customer journey, ensuring alignment between customer needs and organizational capabilities.