Heather Spielman
About Heather Spielman
With over five years of experience as a Client Success Manager and Executive in the healthcare industry. I have developed strong skills in customer relationship management (CRM), problem solving, and manufacturing process improvement. My mission is to ensure the satisfaction and loyalty of my clients by providing them with tailored solutions, timely support, and valuable insights. As a Client Success Manager at HHAeXchange, I work with a diverse portfolio of health plans, managing their accounts, resolving their issues, and facilitating their adoption and optimization of the HHAeXchange platform. I also collaborate with internal teams to deliver feedback, identify opportunities, and implement best practices. I am passionate about improving the quality and efficiency of home care services and enhancing the outcomes and experiences of patients and providers.