Steven Mc Comb
About Steven Mc Comb
Steven Mc Comb is a Senior System Administrator with extensive experience in IT support and system management. He has worked for several companies, including Hi-Crush, Chevron, and ExxonMobil, and holds an Associate’s Degree in Computer Systems Technology from MTI College of Business & Technology.
Current Role at Hi-Crush
Steven Mc Comb serves as the Senior System Administrator at Hi-Crush, a position he has held since 2021. In this role, he is responsible for overseeing the IT infrastructure and ensuring the smooth operation of systems. He manages a third-party Level I IT Helpdesk Company to ensure compliance with service level agreements (SLAs). His extensive experience at Hi-Crush includes previous roles as IT Specialist and IT Specialist II, where he contributed to various IT initiatives.
Previous Experience in IT
Before joining Hi-Crush, Steven Mc Comb held several positions in the IT sector. He worked as a Technical Systems Analyst II at Chevron from 2007 to 2015, where he developed technical solutions. Following this, he served as a Client Support Specialist at Energy Transfer from 2015 to 2017. Earlier in his career, he worked as an IT Asset Analyst at ExxonMobil from 2004 to 2006, gaining valuable experience in IT asset management.
Education and Qualifications
Steven Mc Comb completed his high school education at Sam Rayburn High School, earning his High School Diploma from 1996 to 2000. He furthered his education at MTI College of Business & Technology, where he studied Computer Systems Technology and obtained an Associate’s Degree from 2002 to 2004. This educational background laid the foundation for his career in IT.
Technical Contributions at Hi-Crush
At Hi-Crush, Steven Mc Comb has made significant contributions to the IT department. He created and deployed a standard Windows 10 computer image, enhancing the efficiency of computer setups. Additionally, he implemented and managed the SolarWinds Service Desk ticket system, improving the tracking and resolution of IT issues. He also developed a Windows 10 image for Dell Image Assist, streamlining the imaging process from the factory.
Collaboration with Networking Teams
Steven Mc Comb collaborates closely with the networking team at Hi-Crush to support Cisco Meraki servers and phones. This collaboration ensures that the networking infrastructure operates effectively and meets the organization's needs. His ability to work across teams highlights his versatility and commitment to enhancing IT services.