Janne Matilainen
About Janne Matilainen
Janne Matilainen is a Solution Architect in Sales and Services at Hiab, with over a decade of experience in various roles within the technology and logistics sectors. He holds a Bachelor of Science degree from Metropolia University of Applied Sciences and has worked for notable companies such as ABB and Cargotec Corporation.
Current Role at Hiab
Janne Matilainen serves as a Solution Architect in the Sales and Services division at Hiab. He has held this position since 2018, contributing to the company's operations in Tampere, Pirkanmaa, Finland. In this role, he is responsible for designing and implementing solutions that meet customer needs, leveraging his extensive background in customer service and technical expertise.
Previous Experience in the Industry
Prior to his current role, Janne Matilainen gained valuable experience at several organizations. He worked at ABB in various capacities, including Development Specialist, Customer Support Specialist, and Process Owner. His tenure at ABB spanned from 2012 to 2016. He also held positions at Cargotec Corporation as a Solution Owner and Solution Expert, and at Tieto as an SAP Consultant. His diverse roles have equipped him with a comprehensive understanding of service solutions and customer support.
Educational Background
Janne Matilainen has a solid educational foundation. He studied at Metropolia University of Applied Sciences, where he earned a Bachelor of Science degree from 2009 to 2013. Additionally, he attended Porvoo Commercial College for one year from 2008 to 2009. His early education includes three years at the American Community School of Abu Dhabi from 2000 to 2003.
Work History Overview
Janne Matilainen has a diverse work history that includes roles in customer service, technical support, and logistics. He worked as a warehouse worker at Borealis and YIT in the mid-2000s. His career in customer service began with a trainee position at ABB, followed by various roles that enhanced his skills in service solutions and customer engagement. His experience spans multiple sectors, contributing to his expertise in solution architecture.