Joanna Baniak
About Joanna Baniak
Joanna Baniak is a Global Spare Parts Catalog Administrator at Hiab, where she has worked since 2019. She has a background in customer service and technical support, with previous roles at Decathlon Polska and Hiab, and holds degrees in Ocean Engineering and Industrial Safety Technology.
Work at Hiab
Joanna Baniak currently holds the position of Global Spare Parts Catalog Administrator at Hiab, where she has worked since 2019. In this role, she is responsible for managing the spare parts catalog on a global scale. Prior to this position, she served as Global After Sales Technical Support at Hiab from 2017 to 2019. Her experience at Hiab has contributed to her expertise in spare parts management and customer support within the company.
Previous Experience at Decathlon Polska
Before joining Hiab, Joanna Baniak worked at Decathlon Polska as a Customer Assistant from 2014 to 2017. During her three years in this role, she was based in Szczecin, Woj. Zachodniopomorskie, Polska. Her experience at Decathlon involved direct customer interaction and support, which helped her develop strong communication skills and an understanding of customer needs.
Education and Expertise
Joanna Baniak has a solid educational background in engineering and safety. She studied at Zachodniopomorski Uniwersytet Technologiczny w Szczecinie, where she earned a Master of Science in Ocean Engineering from 2014 to 2016. Additionally, she obtained a Bachelor of Science in Industrial Safety Technology from the same university between 2010 and 2014. Earlier, she completed a program in Occupational Safety and Health Technology/Technician at Centrum Nauki i Biznesu ŻAK from 2011 to 2013.
Background
Joanna Baniak is based in Stargard, Woj. Zachodniopomorskie, Polska. Her career has been characterized by a focus on technical support and customer service in the engineering and safety sectors. Her educational qualifications complement her professional roles, providing her with a comprehensive understanding of both technical and safety-related aspects of her work.