John Abbott
About John Abbott
John Abbott serves as the Hiab UK Regional Key Accounts Manager for the South, a position he has held since 2019. With a career spanning over 30 years in sales management and engineering, he has previously worked in various roles at Cargotec Corporation and has a strong background in customer service.
Work at Hiab
John Abbott has been serving as the Hiab UK Regional Key Accounts Manager - South since 2019. In this role, he focuses on managing key accounts and ensuring customer satisfaction. Prior to this position, he worked at Hiab as the Southern Key Account Manager and Regional Sales Manager for Hiab Products from 2014 to 2019. His tenure at Hiab is marked by a commitment to providing consultative services to customers.
Career at Cargotec Corporation
John Abbott spent a significant portion of his career at Cargotec Corporation, where he held various roles. He was a Regional Sales Manager for Hiab Products from 2005 to 2014 and an Area Manager from 1990 to 1996. Additionally, he served as a Product Specialist Manager from 1996 to 2003 and as a Regional Sales Manager from 2003 to 2005. His diverse roles contributed to his extensive experience in sales management.
Education and Expertise
John Abbott completed his education at Ferndown Upper School, where he achieved Cambridge ‘O’ levels in Mathematics, English, Technical Studies, and Physics from 1976 to 1979. He also completed an apprenticeship at British Aerospace, which provided him with a strong foundation in mechanical engineering. This educational background supports his extensive experience in sales and account management.
Background in Aerospace and Engineering
Before transitioning to sales, John Abbott worked in the aerospace industry. He was employed at BAE Systems as a Tool Maker and Aircraft Fitting from 1979 to 1983, and later at Flight Refuelling Ltd as a Production Engineer from 1983 to 1990. His background in engineering has informed his approach to sales and customer service.
Key Skills and Responsibilities
In his current role, John Abbott emphasizes the importance of customer satisfaction and provides a consultative service to clients. He acts as the 'face' of Cargotec, representing the company in field-based roles. His extensive experience in sales management and key account management across various industries enhances his ability to meet customer needs effectively.