John. Bailey
About John. Bailey
John Bailey serves as the Director of Global Key Accounts at Hiab, where he has worked since 2014. He emphasizes a customer-centric culture and specializes in cost-effective load handling systems for the road haulage and logistics sectors.
Work at Hiab
John Bailey has served as the Director of Global Key Accounts at Hiab since 2014. In this role, he emphasizes a customer-centric culture, advocating for complete solutions rather than just product offerings. His focus on customer needs aligns with the strategic objectives of Hiab, particularly in the road haulage and logistics sectors. Bailey's experience in this position spans a decade, during which he has contributed to the company's growth and client relationship management.
Education and Expertise
John Bailey has a diverse educational background. He studied Business Studies at Leeds College of Commerce, earning a Higher National Diploma (HND) from 1975 to 1977. He also pursued Mechanical Engineering at Beverley Technical College, achieving City & Guilds certification. Additionally, he has been involved with several professional organizations, including the Institute of Directors, where he was a member from 2018 to 2021, and the Association for Key Account Management, where he served as a Board Member from 2017 to 2021.
Background
Before joining Hiab, John Bailey worked at Cargotec UK Ltd as the National Accounts Manager for Hiab Products from 2009 to 2014. His experience in this role laid the foundation for his current position, allowing him to develop expertise in managing key accounts and understanding customer needs in the load handling industry. His educational journey and professional experiences have shaped his approach to account management and customer relations.
Achievements
John Bailey has made significant contributions to the field of Key Account Management. He actively participates in the strategic aims of the Association for Key Account Management (A4KAM), working to enhance the recognition of Key Account Management practices. His leadership philosophy focuses on team building, maximizing individual strengths, and addressing weaknesses, which has been instrumental in fostering a collaborative work environment.