Shane Leahy
About Shane Leahy
Shane Leahy is a professional specializing in sales and order tools management, currently working at Hiab in Tampere, Finland. He holds a Bachelor's degree in Business Information Technology and has a diverse background in customer relations and operations.
Current Role at Hiab
Shane Leahy has been employed at Hiab since 2021, serving as Solution Support in Sales and Order Tools Management. In this role, he focuses on enhancing sales processes and managing order tools to streamline operations. His work is based in Tampere, Pirkanmaa, Finland, where he has contributed to the company's objectives for three years.
Education and Expertise
Shane Leahy holds a Bachelor's degree in Business Information Technology from LAB University of Applied Sciences, which he completed from 2018 to 2021. Prior to this, he studied at Colaiste Stiofain Naofa for one year in 2009-2010. His educational background supports his expertise in automating sales and customer onboarding processes, utilizing tools such as Zapier, Intercom, and Pipedrive.
Professional Background
Shane Leahy has a diverse professional background with experience in various roles. He worked as a Commercial Energy Consultant at Horizon Energy Group for three months in 2015 and served as a Customer Relations Representative at Apple from 2015 to 2018. Additionally, he has held positions in hospitality and sales, including roles at Cliff House Hotel and Night People Group Oy.
Skills and Specializations
Shane Leahy specializes in automating sales and customer onboarding processes, demonstrating strong skills in customer relationship management and communication. His experience with various sales tools enhances his ability to improve operational efficiency and customer engagement.
Previous Employment Experience
Before his current role at Hiab, Shane Leahy gained valuable experience in several positions. He worked at Digiturvamalli (Agendium Oy) as Cyber Security Compliance/Partnerships for six months in 2021. His earlier roles include working as a Sales Advisor at Abtran and a field sales representative at Intense Marketing, contributing to his comprehensive understanding of sales and customer service.