Cicely Brooks
About Cicely Brooks
Cicely Brooks is a Member Services and Telemarketing Representative with a strong academic background in Political Science and Public Administration from Jacksonville State University. She has contributed to the Green Jobs Academy by conducting a SWOT analysis and streamlining operations for Veterans Green Jobs.
Work at High Museum of Art
Cicely Brooks has not worked at the High Museum of Art. Her professional experience includes roles in member services and telemarketing, particularly with the Green Jobs Academy and Serco North America.
Education and Expertise
Cicely Brooks studied at Jacksonville State University, where she earned a Bachelor of Arts in Political Science from 1997 to 2001. She also holds a Master of Arts from the same institution. Currently, she is pursuing a Master of Public Administration at Jacksonville State University, focusing on Business Administration and Management.
Background
Cicely Brooks has a background in member services and telemarketing, with experience in program management and logistics coordination. She has worked with the U.S. Army Support Activity at the Joint Readiness Center through her role at Serco North America.
Achievements
Cicely Brooks devised a SWOT analysis for the Green Jobs Academy to enhance program focus. She created a process flow chart for Veterans Green Jobs to streamline operations. Additionally, she utilized Datatel software for effective course management and secured placements for course announcements on green industry websites.
Project Management Skills
In her roles, Cicely Brooks applied project management skills to enhance operational efficiency. She coordinated logistics for meetings and marketing events, interfacing with various internal and external clients to drive program success.