Lisa N.
About Lisa N.
Lisa Nguyen serves as the Director of Client Experience, working remotely for a company dedicated to revolutionizing hiring in the restaurant industry with innovative technologies like Text-To-Apply and video cover letters.
Lisa Nguyen - Director of Client Experience
Lisa Nguyen serves as the Director of Client Experience, operating remotely. She plays a critical role in enhancing the client engagement and satisfaction strategies for her company. With a focus on providing exemplary hiring solutions, Lisa collaborates with a team dedicated to improving recruitment processes for the restaurant industry.
Company Background and Industry Focus
Lisa's company has established itself as a trusted provider of hiring solutions in the franchise and quick-service restaurant industry. Trusted by over 20,000 restaurants, the company offers an array of tools including a mobile-first applicant tracking system, Text-To-Apply technology, one-click interview scheduling, and video cover letters. Their solutions aim to reduce both the time and cost associated with hiring in the restaurant and retail sectors.
Team and Culture
Lisa is part of a rapidly growing and diverse team that values 'customer obsession' and works to ensure a seamless experience for all clients. The team operates on the belief that a happy frontline translates to happy customers. This culture of empathy and dedication permeates through their strategy and operations.
Impact and Innovations
Lisa's team has contributed to processing over three million applications, underlining the effectiveness and scale of their hiring solutions. Their technology-driven approach incorporates innovative features such as Text-To-Apply and one-click interview scheduling, catering specifically to the unique demands of the restaurant and retail industries.