Adam Knox
About Adam Knox
Adam Knox serves as the Regional Vice President Head of Commercial Business at Highmark Inc. in Delaware, where he has worked since 2019, bringing extensive experience from previous roles at Aetna and a background in English and Journalism from the University of North Carolina at Wilmington.
Work at Highmark
Adam Knox serves as the Regional Vice President Head of Commercial Business at Highmark Inc. since 2019. In this role, he leads enterprise-wide field management initiatives aimed at improving efficiency and enhancing talent engagement. Knox is responsible for developing strategies related to renewal, commercial sales, service, and producer relations. He oversees a diverse team that manages various business segments, including Public & Labor, Federal Employee Plan, and Department of Defence. His focus includes implementing technology solutions to enhance sales, revenue, and client retention.
Previous Experience at Aetna
Prior to his current role, Adam Knox worked at Aetna for a total of eight years, holding various positions. He served as Director of Sales for Eastern PA, Central PA, and Delaware from 2016 to 2019. Before that, he was a Senior Account Executive in Los Angeles from 2008 to 2016. Additionally, he worked as a Sales Associate at E.E. Cammack Group School for one year in 2008. Throughout his tenure at Aetna, Knox engaged directly with provider organizations to implement healthcare changes and led initiatives focused on healthcare transformation, including joint ventures and new virtual care models.
Background in Hospitality
Before entering the healthcare industry, Adam Knox worked as Head Steward at Island Heights Yacht Club from 1999 to 2008. This nine-year experience in the hospitality sector provided him with foundational skills in management and customer service, which he later applied in his healthcare roles.
Education and Expertise
Adam Knox earned a Bachelor of Arts (BA) degree from the University of North Carolina at Wilmington, where he studied English with a minor in Journalism from 2004 to 2008. His educational background has contributed to his communication skills and strategic thinking in his professional roles.