Andrea Nelson
About Andrea Nelson
Andrea Nelson is a Supervisor of Customer Implementation at Highmark Inc., where she has worked since 2018. She has over six years of experience at Highmark and holds a BA in International Business from the University of South Florida and an MBA from Point Park University.
Current Role at Highmark
Andrea Nelson currently serves as Supervisor of Customer Implementation at Highmark Inc., a position she has held since 2018. In this role, she oversees the implementation processes for customer projects, ensuring that all aspects are executed efficiently. Her leadership contributes to the overall success of customer onboarding and satisfaction within the organization.
Previous Positions at Highmark
Andrea Nelson has held multiple positions at Highmark Inc. prior to her current role. She worked as a Senior Quality Analyst from 2015 to 2017, followed by a role as Quality & Testing Analyst for four months in 2017. Earlier, she served as a Quality Analyst from 2014 to 2015 and as an Associate Quality Analyst from 2012 to 2014. These roles provided her with extensive experience in quality assurance and testing processes within the healthcare industry.
Educational Background
Andrea Nelson earned her Bachelor of Arts in International Business from the University of South Florida, where she studied from 2006 to 2010. She furthered her education by obtaining a Master of Business Administration (M.B.A.) from Point Park University, completing her studies from 2016 to 2019. This educational background has equipped her with a solid foundation in business principles and practices.
Early Career Experience
Before joining Highmark Inc., Andrea Nelson worked at SDLC Partners, L.P. as a Junior Consultant from 2010 to 2012. This role allowed her to gain valuable consulting experience in the Greater Pittsburgh Area. Her early career also included positions in quality analysis, which laid the groundwork for her subsequent roles in quality assurance at Highmark.