Andrea Russo
About Andrea Russo
Andrea Russo serves as the Manager of Provider Information Management at Highmark, where she has worked for 35 years. She possesses extensive experience in operations, project management, and healthcare technology, and is ITIL certified with a focus on Medicaid and Managed Care.
Work at Highmark
Andrea Russo has been employed at Highmark since 1989, serving as the Manager of Provider Information Management for 35 years. In this role, she oversees the management of provider information and ensures the accuracy and efficiency of data related to healthcare providers. Her extensive tenure at Highmark reflects her deep understanding of the organization's operations and her commitment to enhancing provider relations.
Current Role at HM Health Solutions
Since 2019, Andrea Russo has also held a position at HM Health Solutions as part of the Enhancement Delivery Service & Implementation team. In this capacity, she focuses on delivering enhancements and implementing solutions that improve healthcare technology and services. Her role involves collaborating with various stakeholders to ensure successful project outcomes.
Education and Expertise
Andrea Russo studied at Harrisburg Area Community College, where she earned an Associate of Arts (A.A.) degree in Health/Health Care Administration/Management from 2011 to 2013. She is an ITIL Certified professional with specialized knowledge in Medicaid and Managed Care. Her educational background and certifications contribute to her expertise in healthcare operations and project management.
Background in Operations and Project Management
Andrea Russo possesses a strong background in operations, project management, and business analysis. She has demonstrated her ability to build effective teams and facilitate solutions for complex issues within the healthcare sector. Her experience includes developing remediation plans and improving processes to enhance operational efficiency.
Communication and Interpersonal Skills
Andrea Russo is recognized for her effective communication skills and her ability to develop interpersonal relationships across cross-functional areas. She excels in facilitating discussions and collaborations that lead to successful project implementations and problem-solving initiatives within the healthcare environment.