Bill H
About Bill H
Bill H is an Associate Customer Implementation Analyst at Highmark Inc., where he has worked since 2015. He has a background in quality coordination and provider services, and he holds a Bachelor's degree in Sports Communication from California University of Pennsylvania.
Work at Highmark
Bill H has been employed at Highmark Inc. since 2010, holding multiple roles over the years. He began his career as a Provider Services Representative, serving from 2010 to 2012. Following this position, he worked as a Quality Coordinator from 2012 to 2014. Since 2015, he has been serving as an Associate Customer Implementation Analyst. In addition to this role, he has also been a Booklet/Contract Creator for 14 years. His work primarily takes place in Pittsburgh, PA.
Education and Expertise
Bill H earned a Bachelor's degree in Sports Communication from California University of Pennsylvania, completing his studies from 2003 to 2007. His educational background provides a foundation for his roles at Highmark, particularly in customer implementation and contract creation.
Background
Bill H has extensive experience in the healthcare sector, specifically within Highmark Inc. His career spans over a decade, during which he has developed skills in customer service, quality coordination, and implementation analysis. He has also gained expertise in creating coding templates for Blue Cross Blue Shield in Minnesota and North Dakota.
Responsibilities and Contributions
In his current role as Associate Customer Implementation Analyst, Bill H is responsible for developing coding templates and maintaining product requests. He creates new provisions tailored to meet customer needs and is tasked with achieving periodic goals set by management. His contributions are integral to the operational efficiency of his department.