Brett Barrett

Sr. Client Service Manager @ Highmark

About Brett Barrett

Brett Barrett is a Senior Client Service Manager at Highmark Inc. in Pittsburgh, Pennsylvania, where he has worked since 2020. He has extensive experience in client service and management, having held various roles at Highmark and other organizations since 2007.

Work at Highmark

Brett Barrett has held multiple positions at Highmark Inc. since he joined the organization. He began as a Member Service Representative from 2011 to 2015, followed by a role as a Sales Support Analyst from 2015 to 2017. He then served as a Client Service Manager from 2017 to 2020. Currently, he works as a Senior Client Service Manager, a position he has held since 2020. In this role, he manages groups and contracts that generally span over 1,000, contributing to operational efficiency and client satisfaction.

Education and Expertise

Brett Barrett studied at the University of Pittsburgh at Johnstown, where he earned a Bachelor of Arts degree in Business Administration, focusing on Marketing and Management. His education provided a foundation for his career in client services and operational analysis. He also gained practical experience as an Information Technology Lab Assistant during his studies, which further developed his analytical skills.

Background

Brett Barrett's work experience includes various roles prior to his tenure at Highmark. He worked at Giant Eagle as a Service Clerk and Stock Clerk from 2007 to 2011. In 2010, he briefly worked at STORExpress as a Field Representative and Marketing Assistant. His early career also included a position at the University of Pittsburgh at Johnstown as an Information Technology Lab Assistant, where he worked for one year.

Achievements

Throughout his career, Brett Barrett has demonstrated a commitment to problem resolution and operational analysis. He analyzes operational business problems and implements changes across the company. His volunteer work with the Pittsburgh Penguins Program through Highmark reflects his engagement with the community and dedication to service.

Personal Interests

Brett Barrett enjoys a variety of activities outside of work. He has a passion for traveling and spending time outdoors. He also prioritizes fitness by going to the gym regularly. Additionally, he values quality time with family and friends, which contributes to his well-rounded lifestyle.

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