Brice Barnett
About Brice Barnett
Brice Barnett is a Customer Service Team Lead at Highmark Inc., where he has worked since 2021. He has a diverse background in customer service and emergency medical services, having held various roles at companies such as Suddenlink Communications and MedCorp EMS.
Work at Highmark
Brice Barnett has been employed at Highmark Inc. since 2021, currently holding the position of Customer Service Team Lead. In this role, he oversees customer service operations and leads a team to enhance customer satisfaction. Prior to this position, he worked as a Customer Service Representative at Highmark from 2018 to 2021. His experience in customer service at Highmark reflects a commitment to improving client interactions and service delivery.
Previous Experience in Customer Service
Before joining Highmark, Brice Barnett gained extensive experience in customer service roles. He worked at Suddenlink Communications as a Customer Service Representative III - Retention Specialist from 2012 to 2017. His responsibilities included managing customer retention efforts and addressing client concerns. Additionally, he briefly served as a Business Development Representative at Pioneer Chevy Cadillac in 2017, where he contributed to customer engagement strategies.
Background in Emergency Medical Services
Brice Barnett has a background in emergency medical services, having worked as an EMT at MedCorp EMS from 2005 to 2012. This role involved providing emergency care and support to patients in critical situations. His experience in this field has likely contributed to his strong communication and problem-solving skills in customer service.
Education and Training
Brice Barnett completed his education at Waterford High School, where he studied from 1994 to 1998. This foundational education has supported his career development in various customer service and emergency medical roles.