Caitlyn Haas

Customer Implementation Analyst @ Highmark

About Caitlyn Haas

Caitlyn Haas is a Customer Implementation Analyst at Highmark Inc., where she has worked since 2016. She has a strong background in customer service and implementation, with previous roles at Sherwin-Williams Paints and the Central Pennsylvania Food Bank.

Work at Highmark

Caitlyn Haas has been employed at Highmark Inc. since 2016, serving as a Customer Implementation Analyst. In this role, she has been involved in various customer implementation projects, leveraging her extensive experience in customer service and implementation. Prior to her current position, she worked as a Customer Service Representative at Highmark from 2014 to 2016. Her tenure at Highmark spans over eight years, during which she has developed a strong understanding of the company's operational processes and customer needs.

Education and Expertise

Caitlyn Haas studied at Central Pennsylvania College, where she earned an Associate of Applied Science degree in Digital Arts from 2007 to 2009. This educational background has contributed to her skill set, particularly in areas related to customer implementation and service. Her academic experience complements her practical knowledge gained through over a decade of work in customer service and implementation roles.

Background

Caitlyn Haas began her career at Sherwin-Williams Paints, where she worked as a Sales Associate/Third Key from 2007 to 2009 in Lemoyne, Pennsylvania. This role provided her with foundational experience in sales and customer interaction. After her time at Sherwin-Williams, she transitioned to a Customer Service Representative role at Highmark Inc. in 2014, which paved the way for her current position as a Customer Implementation Analyst.

Community Involvement

Caitlyn Haas has demonstrated a commitment to community service through her volunteer work at the Central Pennsylvania Food Bank. She volunteered there from 2010 to 2012, contributing her time and effort to support local initiatives aimed at addressing food insecurity. This involvement reflects her dedication to making a positive impact in her community.

Professional Experience

Caitlyn Haas possesses a strong background in customer service and implementation, with over a decade of experience in these fields. Her roles at both Sherwin-Williams Paints and Highmark Inc. have equipped her with valuable skills in customer interaction, sales, and project implementation. This diverse experience has enabled her to effectively address customer needs and contribute to successful project outcomes.

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