Carol Sylvester
About Carol Sylvester
Carol Sylvester is a Senior Technical Business Analyst at Highmark Inc. with over 15 years of experience in the healthcare industry, specializing in translating client business needs into system requirements.
Work at Highmark
Carol Sylvester has been employed at Highmark Inc. since 2016, where she serves as a Senior Technical Business Analyst. In this role, she has accumulated over eight years of experience in the Greater Pittsburgh Area. Her responsibilities include translating client business needs into system requirement specifications, which supports both existing and new business development initiatives. Carol also held a position as a Business Analyst at Highmark Inc. for 11 months in 2016.
Previous Experience at HP Enterprise Services
Prior to her tenure at Highmark, Carol Sylvester worked at HP Enterprise Services for 19 years, from 1997 to 2016, in the Scranton, Pennsylvania Area. As a Senior Business Consultant specializing in healthcare, she developed extensive expertise in the healthcare sector. This experience has contributed to her deep understanding of the healthcare Commercial and Medicaid industry.
Short-term Role at GeBBS Consulting
In 2016, Carol Sylvester briefly worked at GeBBS Consulting as a Senior Business Analyst for a duration of six months in Towson, MD. This role added to her diverse experience in business analysis within the healthcare field.
Education and Expertise
Carol Sylvester studied at Marywood University, where she earned a Bachelor of Science (BS) degree in Business Administration and Management, General. Her educational background supports her proficient understanding of information technology, business processes, and industry requirements, which she applies in her current role as a Senior Technical Business Analyst.
Healthcare Industry Experience
With over 15 years of experience in the healthcare Commercial and Medicaid industry, Carol Sylvester has developed a strong foundation in understanding client needs and translating them into actionable system requirements. Her extensive background in various roles has equipped her with the skills necessary to navigate complex business environments.