Christina Simpson
About Christina Simpson
Christina Simpson is a Customer Service Supervisor at Highmark Inc., where she has worked since 2017 in the Harrisburg, Pennsylvania area. She holds a Bachelor of Business Administration from Rider University and has over a decade of experience in customer service roles within the company.
Work at Highmark
Christina Simpson has been employed at Highmark Inc. since 2012, progressing through various roles within the company. She currently serves as a Customer Service Supervisor, a position she has held since 2017 in the Harrisburg, Pennsylvania area. Prior to her current role, she worked as a Team Lead from 2015 to 2017 in Camp Hill, Pennsylvania, and as a Senior Customer Service Representative focusing on member experience from 2012 to 2015 in Allentown, Pennsylvania.
Education and Expertise
Christina Simpson pursued her education at Warren County Community College from 2006 to 2008, where she completed a two-year program. She then attended Rider University, earning a Bachelor of Business Administration (B.B.A.) from 2008 to 2011. Her educational background supports her expertise in customer service and management within the healthcare industry.
Background
Christina Simpson has built her career in customer service, particularly within the healthcare sector at Highmark Inc. Her journey began as a Senior Customer Service Representative, where she developed skills in member experience. Over the years, she has taken on increasing responsibilities, demonstrating her capability in leadership and team management.
Career Progression
Christina Simpson's career at Highmark Inc. reflects a steady progression through various roles. She started as a Senior Customer Service Representative from 2012 to 2015, then advanced to Team Lead from 2015 to 2017, and currently holds the position of Customer Service Supervisor since 2017. This trajectory highlights her commitment to the organization and her growth in customer service management.