Christopher Johnston
About Christopher Johnston
Christopher Johnston is an Internal Business Systems Consultant at Highmark Inc., where he has worked since 2021. He has extensive experience in health plan operations and business analysis, having previously held roles at Highmark Inc. and Comcast.
Work at Highmark
Christopher Johnston currently serves as an Internal Business Systems Consultant at Highmark Inc., a position he has held since 2021. In this role, he supports Benefit Coding, Operational Quality, Cost Containment, and Process Improvement for Highmark BCBS Partner Plans. He is also part of the Partner Solutions team, where he prepares and supports BPS and ASP clients for partnership go-lives. Prior to his current role, he worked as a Business Analyst at Highmark Inc. since 2015, focusing on Health Plan Operations and Member Services from 2013 to 2015.
Education and Expertise
Christopher Johnston studied at the Community College of Beaver County, where he earned an Associate’s Degree in Applied Sciences, Radiologic Technology from 2008 to 2010. His educational background provides a foundation for his work in health plan operations and business systems consulting. He has developed expertise in project management tasks, including bubble staffing and staff onboarding, which are essential for effective operational support.
Background
Before joining Highmark Inc., Christopher Johnston worked at Comcast as a Technical Support Specialist from 2011 to 2012 in Ann Arbor, Michigan. His experience in technical support contributed to his skills in problem-solving and customer service, which are valuable in his current roles at Highmark. His career has been primarily focused in the Greater Pittsburgh Area, where he has built a professional network and gained industry experience.
Achievements
During his tenure at Highmark Inc., Christopher Johnston has been responsible for facilitating Health Plan support for Statements of Work. His contributions to Benefit Coding, Operational Quality, and Process Improvement have been integral to the success of the Partner Solutions team. His involvement in project management tasks further demonstrates his commitment to enhancing operational efficiency within the organization.