Christy Mitchell
About Christy Mitchell
Christy Mitchell is a Claims Processor at Highmark Inc. with a strong background in finance and customer service, having previously worked at Citizens Bank and Gateway Health.
Work at Highmark
Christy Mitchell has been employed at Highmark Inc. as a Claims Processor since 2019. In this role, she is responsible for processing claims efficiently and accurately, contributing to the overall operations of the organization. Prior to her current position, she worked as a Customer Service Representative at Highmark from 2016 to 2017. Her experience in claims processing at Highmark is supported by her extensive background in finance and customer service.
Previous Experience in Customer Service and Claims Processing
Before joining Highmark, Christy Mitchell worked at Citizens Bank as a Senior Customer Service Representative from 2004 to 2010 and as an Immediate Customer Response representative from 2010 to 2013. She also served as a Claims Specialist at Gateway Health from 2017 to 2019. These roles provided her with a strong foundation in customer service and claims management, enhancing her skills in handling customer inquiries and processing claims.
Education and Expertise
Christy Mitchell studied at the Community College of Allegheny County, where she earned two Associate's degrees in Liberal Arts and Sciences, General Studies and Humanities, and Business, Management, Marketing, and Related Support Services from 2014 to 2016. Additionally, she attended Point Park University, focusing on Human Resources Management and Services in 2017. Her educational background supports her professional roles and enhances her understanding of various business and management principles.
Military Background
Christy Mitchell served in the US Army as a Food Service Specialist from 2001 to 2003. This experience provided her with valuable skills in teamwork and discipline, which are applicable in her subsequent roles in customer service and claims processing. Her military service contributes to her diverse professional background.