Cindy Hayes, MBA
About Cindy Hayes, MBA
Cindy Hayes is a Documentation Analyst at Highmark Inc. with over 15 years of experience in the healthcare industry, specializing in medical claims and coding language.
Work at Highmark
Cindy Hayes has been employed at Highmark Inc. since 2012, initially serving as a Technical Business Analyst for 12 years. In 2018, she transitioned to the role of Documentation Analyst, where she has worked for 6 years. Her responsibilities include detailing medical claims requirements into coding language, leveraging her extensive experience in the healthcare industry.
Education and Expertise
Cindy Hayes holds an Associate's degree in Accounting from Delaware Technical and Community College-Owens, which she completed from 2015 to 2017. She furthered her education at Goldey-Beacom College, where she earned both a Bachelor of Business Administration (BBA) and a Master of Business Administration (MBA) in Information Technology, completing her studies from 2018 to 2020. Her educational background supports her expertise in medical claims and coding language.
Background in Healthcare
With over 15 years of experience in the healthcare industry, Cindy Hayes has developed a strong background in the flow of the medical claims process. Prior to her tenure at Highmark, she worked at Blue Cross Blue Shield of Delaware as a Team Lead from 2011 to 2015. Her career has been focused on medical claims and coding, which has equipped her with the skills necessary for her current roles.
Professional Experience
Cindy Hayes has accumulated significant professional experience in the healthcare sector. Before joining Highmark, she held the position of Team Lead at Blue Cross Blue Shield of Delaware for 4 years. Her roles have consistently involved analyzing and detailing medical claims, contributing to her comprehensive understanding of the healthcare documentation landscape.