Craig Jacoby
About Craig Jacoby
Craig Jacoby is a Program Manager at Highmark, where he has worked since 2013. He has over 25 years of experience in the insurance industry, specializing in system replacements, retail agency management, and regulatory compliance.
Work at Highmark
Craig Jacoby has served as a Program Manager at Highmark since 2013. In this role, he is responsible for leading work prioritization and assignment for enterprise-wide information system initiatives. His focus includes improving operational efficiency and effectiveness to drive productivity within the organization. Jacoby's extensive experience in managing system replacements within the insurance industry supports his efforts in this position.
Career at Glatfelter Insurance Group
Prior to his tenure at Highmark, Craig Jacoby worked at Glatfelter Insurance Group for over two decades. He held various positions, including Director of Agency Applications, Director of Business Applications, Project Manager, and Manager of Consulting and Support. His roles involved managing software development life cycles, leading cross-functional teams, and specializing in retail agency management and billing/financial applications.
Education and Expertise
Craig Jacoby studied at Penn State University, where he gained foundational knowledge that supports his career in the insurance industry. His expertise includes regulatory compliance, process improvements, and building strong vendor relationships. Jacoby's skills in managing system replacements and technology implementations are significant assets in his professional roles.
Professional Experience
With a career spanning several decades, Craig Jacoby has accumulated extensive experience in the insurance sector. He began his career at Glatfelter Insurance Group as a Programmer/Business Analyst and progressed through various managerial roles. His experience encompasses a wide range of responsibilities, including leading initiatives aimed at enhancing operational efficiency and effectiveness.