Dan Baumgart
About Dan Baumgart
Dan Baumgart is the Manager of Cloud Operations OS at Highmark Inc., where he has worked since 2020. He has extensive experience in IT operations, specializing in system monitoring and process improvement methodologies such as Six Sigma and Lean.
Work at Highmark
Dan Baumgart has been serving as the Manager of Cloud Operations OS at Highmark Inc. since 2020. In this role, he is responsible for overseeing the operations of cloud systems, ensuring efficient performance and reliability. His expertise in Six Sigma and Lean methodologies contributes to process improvements within IT operations. Prior to this position, he worked at Highmark Blue Cross Blue Shield in various roles, including Manager of Enterprise Monitoring and Service Management from 2013 to 2020, and Service Manager/Senior Network Engineer from 1999 to 2013.
Education and Expertise
Dan Baumgart earned a Bachelor of Science degree in Computer Science, Math, and Physics from the University of Pittsburgh, where he studied from 1989 to 1999. His educational background provides a strong foundation for his career in IT. He possesses significant expertise in ITIL, focusing on Incident, Change, and Problem Management, which are critical for maintaining high service quality. Additionally, he is skilled in managing routing, switching, and firewall technologies, which are essential for network security and performance.
Background
Dan Baumgart has over 20 years of experience in the IT industry, primarily at Highmark Blue Cross Blue Shield. He began his career there in 1999 as a Service Manager/Senior Network Engineer and progressed to the role of Manager of Enterprise Monitoring and Service Management before his current position. His extensive experience in IT operations has equipped him with a comprehensive understanding of system monitoring and event notification processes.
Achievements
Throughout his career, Dan Baumgart has implemented and overseen system monitoring and event notification processes at Highmark Blue Cross Blue Shield. His role in enterprise-wide system monitoring ensures the seamless operation of IT infrastructure. His application of Six Sigma and Lean methodologies has been instrumental in driving process improvements and enhancing operational efficiency within the organization.