Daniel Rivera
About Daniel Rivera
Daniel Rivera is a Customer Service Advocate at Highmark Inc. with over a decade of experience in office administration and management, having previously held roles at Logistics Plus Inc., Zurn Industries, Rockwell Automation, and GE.
Work at Highmark
Daniel Rivera has been employed at Highmark Inc. as a Customer Service Advocate since 2016. In this role, he has contributed to the company's customer service operations for over eight years. His responsibilities likely include assisting customers with inquiries, resolving issues, and ensuring a high level of service delivery.
Previous Employment Experience
Before joining Highmark, Daniel Rivera held several positions in various organizations. He worked at Logistics Plus Inc. as an International Trade Compliance Import Analyst from 2007 to 2014, accumulating seven years of experience. He briefly served as a Customer Service Associate at Zurn Industries, LLC in 2016 and worked as an Export/Import Classification Analyst at Rockwell Automation for two months in 2015. Additionally, he was a Non-GE Resource H.R. Administrator at GE from 2015 to 2016.
Education and Expertise
Daniel Rivera studied Business Administration and Management at Argosy University, where he earned a Bachelor of Business Administration (B.B.A.). He also completed his General Accounting studies at Flushing High School, obtaining his GED. His educational background supports his extensive experience in office administration and management.
Skills and Competencies
Daniel Rivera demonstrates strong interpersonal and supervisory skills, contributing to effective team dynamics and employee relations. His experience in human resources enhances his ability to manage team interactions. He is recognized for his commitment to exceeding expectations and for handling multiple roles and responsibilities effectively.
Career Overview
With over a decade of experience in office administration and management, Daniel Rivera has developed a diverse skill set. His career spans various roles in customer service, trade compliance, and human resources, showcasing his adaptability and proficiency in different work environments.