Devin Best
About Devin Best
Devin Best is a Technical Business Analyst at Highmark Inc. with a Bachelor of Science in Business Administration from Shippensburg University. He has expertise in various technical tools and has experience in training clients and providing support for health services applications.
Work at Highmark
Devin Best has been employed at Highmark Inc. as a Technical Business Analyst since 2016. In this role, he has contributed to the development of system training materials and conducted onsite training for clients involved in the School-Based ACCESS Program. His responsibilities include providing technical support and ensuring that clients effectively utilize the systems provided by Highmark.
Education and Expertise
Devin Best earned a Bachelor of Science in Business Administration with a focus on Management Information Systems from Shippensburg University of Pennsylvania, completing his studies from 2009 to 2013. He possesses expertise in various technical tools, including Visual Studio, Visual Basic, Microsoft Visio, C++, and SQL. Additionally, he is proficient in both Microsoft and Linux operating systems.
Background
Prior to his current position at Highmark, Devin Best worked as an IT Support Analyst at TreCom Systems Group, Inc. from 2014 to 2016. During his time there, he served as the primary technical liaison for clients, providing daily technical and functional support for Medicaid-eligible health services applications. This role helped him develop a strong foundation in client relations and technical support.
Professional Skills
Devin Best has a strong foundation in handling sensitive and confidential records with professionalism and tact. His experience in technical support and client training has equipped him with the skills necessary to manage complex information systems and ensure compliance with privacy standards.