Dianne Ruminski
About Dianne Ruminski
Dianne Ruminski is a Technical Business Analyst III at Highmark, where she has worked since 2009. She holds a BA in Mathematics and Computer Science from Shippensburg University and has extensive experience in system design and implementation across various applications.
Work at Highmark
Dianne Ruminski has been employed at Highmark as a Technical Business Analyst III since 2009. In this role, she has contributed to various projects, leveraging her expertise in system design and implementation. Her responsibilities include analyzing business requirements and providing IT solutions that enhance operational efficiency. With over 15 years at Highmark, Ruminski has established herself as a key player in the organization, focusing on delivering high-quality service and support to meet customer needs.
Education and Expertise
Dianne Ruminski earned her Bachelor of Arts degree in Mathematics and Computer Science from Shippensburg University of Pennsylvania, where she studied from 1973 to 1977. This educational background has provided her with a solid foundation in analytical thinking and problem-solving skills, essential for her career in IT. Ruminski's expertise encompasses system design and implementation across various applications, showcasing her versatility in developing effective IT solutions.
Professional Background
Dianne Ruminski has a diverse professional background in the IT sector. Before joining Highmark, she worked at Intec as a Business Analyst from 2006 to 2008 and at EUR Systems as a Systems Analyst from 2001 to 2006. Additionally, she served as a Systems Analyst/Supervisor at EUR Systems from 1985 to 2001. Earlier in her career, she worked as a Programmer Analyst at Dauphin County for nine months in 1981-1982. This extensive experience has equipped her with a comprehensive understanding of IT systems and customer support.
Leadership and Community Involvement
Dianne Ruminski has demonstrated leadership in the IT community by serving as the President of Tri State LUBE, a local user group focused on Burroughs Equipment. This role highlights her commitment to fostering collaboration and knowledge sharing among professionals in the field. Ruminski's involvement in such organizations reflects her dedication to enhancing user experiences and supporting the needs of IT professionals.
Customer Interaction and Support Skills
Dianne Ruminski possesses exceptional interpersonal and communication skills, which have significantly contributed to high customer satisfaction in her roles. Her commitment to customer interaction and support is evident in her focus on addressing data processing needs. Ruminski's ability to engage effectively with clients and stakeholders has been a key factor in her success as a Technical Business Analyst.