Erin Fink

Erin Fink

Customer Service Representative @ Highmark

About Erin Fink

Erin Fink is a Customer Service Representative at Highmark Inc. and has extensive experience in the gaming and customer service industries, having previously worked as a Restaurant Manager and Table Game Dealer at Hollywood Casino at Penn National Race Course.

Work at Highmark

Erin Fink has been employed at Highmark Inc. as a Customer Service Representative since 2021. In this role, she engages with customers to address inquiries and provide support, contributing to the overall customer experience. Her position at Highmark is part of her ongoing career in customer service within the healthcare sector.

Experience at ServiceSource, Inc

Erin Fink has served as an Assistant Operations Manager at ServiceSource, Inc since 2019. Located in Annville, Pennsylvania, she oversees operational processes and supports team management. Her role involves ensuring efficient service delivery and enhancing operational performance.

Previous Roles at Hollywood Casino

Erin Fink worked at Hollywood Casino at Penn National Race Course from 2008 to 2019. Initially, she served as a Restaurant Manager for three years, where she managed dining operations. Following this, she transitioned to the role of Table Game Dealer, a position she held for eight years, providing gaming services to patrons.

Career Timeline

Erin Fink's career spans various roles in customer service and operations. She began her professional journey at Hollywood Casino in 2008, transitioning through multiple positions until 2019. Since then, she has continued her career at ServiceSource, Inc and Highmark Inc, reflecting her commitment to customer service and operational management.

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