Grace Wall
About Grace Wall
Grace Wall is a Senior Business Process Engineer at Highmark Inc., specializing in process improvement initiatives for vulnerable populations in Medicaid markets. She has extensive experience in engineering and operations across various companies, including YRC Worldwide, Inc. and PepsiCo.
Current Role at Highmark
Grace Wall holds the position of Senior Business Process Engineer at Highmark Inc., where she has worked since 2020. In this role, she is a key member of the Business Process Optimization Team. Her focus includes delivering Lean Six Sigma and Process Optimization consulting specifically to the Delaware Medicaid Business Unit at Highmark Health Options. She specializes in process improvement initiatives aimed at serving vulnerable populations within Medicaid markets.
Previous Experience at YRC Worldwide, Inc.
Grace Wall has extensive experience at YRC Worldwide, Inc., where she held multiple roles over several years. She served as a Process Accountability Engineer II in Corporate Operational Excellence from 2014 to 2017, followed by a position as Performance Solutions Engineer from 2017 to 2020. In 2019, she advanced to the role of Senior Engineer, contributing to various operational excellence initiatives during her tenure.
Education and Expertise
Grace Wall earned her Bachelor of Science degree in Industrial Engineering from the University of Pittsburgh, completing her studies from 2007 to 2011. Her educational background laid the foundation for her expertise in process improvement and operational excellence. She also pursued doctoral studies at The University of Kansas for four months in 2014, further enhancing her knowledge in her field.
Early Career and Other Roles
Before her roles at YRC Worldwide, Inc., Grace Wall gained valuable experience as an Industrial Engineering Co-op at MSA - The Safety Company from 2009 to 2011. Additionally, she worked at PepsiCo, where she served as an Operations Management Trainee in 2012 and later as a Production Supervisor from 2013 to 2014. These positions contributed to her understanding of operational processes and management.